The Challenge
The Brief
Redesign the MyLife learner portal to improve usability and engagement, transforming a dated, hard-to-navigate interface into a clear, modern experience that learners genuinely want to use.
The Approach
The Solution
Led the UX/UI redesign from research through to high-fidelity interface design, restructuring the information architecture around real learner journeys and introducing a clean, accessible visual language with responsive layouts that balance usability with an engaging, on-brand look and feel.
Outcomes
+20%
Increase in User Engagement
-15%
Reduction in Navigation Support Queries
Responsive
Seamless Across All Devices
A portal redesign that finally puts the learner experience first.
Project Brief